Content：Date:2011-07-18 21:11

The customer service while placing an order was great. Shipping time to the USA was only one week and the products were of very good quality. I will definitely be using the site again. Thanks!

Reply：Date:2011-10-11 00:32

Thank you so much!!!

 

Best Regards

Service Team

Content：Date:2010-10-22 00:04

hi customer service team! i recieved my tiffany set yesterday!i am so well satisfied..they're all gorgeous and good services..ill order some more...one thing is the size of necklace and bracelet they're to loose on me...can i ask for the sizes of necklaces and bracelet too?because im skinny so im afraid it will loose around..thank you!

Reply：Date:2010-10-25 19:15

Dear Gemmarie,

 

Thank you! We are so glad that you like our products and service. Of course you can indicate the sizes of necklaces and bracelet . You can contact our sales via sales@datoutu.com or leave a meassage in the Remark when placing your order, them we will send you the one you need.

 

Thanks and Best Regards

Datoutu Service Team

Content：Date:2010-10-19 23:07

my tracing no order is EE468582344CN, shipped on 10-12-2010,how will i know the arrival date i dont want to lost my order pls kindly check and answer this pls!

Reply：Date:2010-10-19 23:16

Dear gemmarie ,

 

You order has arrived USA and been released from the Customs, you can track your order via http://www.ems.com.cn/english-main.jsp or http://www.usps.com/welcome.htm . I think it will go to your hand within 1-2 days, it would not be lost, please dont worry. Below is the tracking infromation, please kindly have a check.

Label/Receipt Number: EE46 8581 344C N Class: Express Mail International® Status: Inbound Out of Customs Your item cleared United States Customs at 12:49 pm on October 19, 2010. Information, if available, is updated periodically throughout the day. Please check again later.   Enter Label/Receipt Number. Enter Label / Receipt Number.   Detailed Results: Inbound Out of Customs, October 19, 2010, 12:49 pm Inbound Into Customs Inbound International Arrival, October 18, 2010, 8:15 pm, ISC SAN FRANCISCO (USPS) Foreign International Dispatch, October 16, 2010, 10:50 pm, SHANGHAI EMS, CHINA PEOPLES REP Foreign Acceptance, October 16, 2010, 10:12 am

 

Best Regards

Datoutu Service Team

Content：Date:2010-05-26 06:58

Hi, I am going into business selling this type of jewelry. Do you do oem And If so could you send me more details please. Look foreward to hearing from you soon. Thanks. Carol.

Reply：Date:2010-05-26 08:37

Dear Carol,

Thanks for you inquiry!
Yes, we accept customization. Usually, MOQ is 2000 pieces. Plz specify what kind of jewelry you're interested, so that we can quote you our best price.

Best Regards

Datoutu Service Team

Content：Date:2009-12-06 06:47

could you give me a tracking number for my order 20091126130003 thanks jane

Reply：Date:2009-12-06 23:12

Hi Jane, the DHL tracking numer is 1735523882, because the traffic is so busy these days, so we need to wait a few more days than normal season, thanks a lot!

Content：Date:2009-12-03 03:58

hi there, I can not track the last order you shipped out , when I try to track it, there is no information for that tracking number, could you check this out, as maybe it has got lost in the post. Thank you, margaret

Reply：Date:2009-12-03 08:50

Hi Margaret, the correct Tracking number is EE265493852CN, pleae kindly check again, thanks a lot!

Content：Date:2009-08-26 12:28

Hello if I submit an order will I be charged US dollars??

Reply：Date:2009-08-27 00:15

Hi, you can select currency when you place an order, and if you select PayPal as payment method, system will lead you to settle the payment via PayPal. Thanks a lot!

Content：Date:2009-06-01 09:46

Hey! I'm brazilian, and I want to know if you send to Brazil. And I also want to know if you have some of these necklaces from Juicy Couture http://images.orkut.com/orkut/photos/OgAAAJlFwhKGunqlk5iMgWX9Yvr3uR9If24MyGKpka79jZk8KNyhPLwoAKfoVTrdpX1dprBz5MGRkPrOzLSDWkqZw3sAm1T1UJ3t28TS5Gd59iiV_MNRp3cOqoz0.jpg Thanks (:

Reply：Date:2009-06-04 02:21

Hi! Thanks for your message! We can delivery to Brazil but we have no such necklaces avaliable in stock, sorry for inconvenience!

Content：Date:2009-05-22 07:10

still i didnt receive my order within this day? i thought that u will send it within 24 hours.. its already paid last night...

Reply：Date:2009-05-23 07:35

Hi Erica,
Thanks for your message!
Yes, we promise to send the order out within 24 hours, you  created the order and paied on night of 21May and we have sent it out on 22May , have advised the tracking number in separate mail, because it's transshipment via DHL Hong Kong, so please wait for a while, thanks a lot for your patience and kingdly understanding.
Any questions please feel free to contact, thank you very much!
Best Wishes!
Service Team

Content：Date:2009-03-17 10:24

I absolutely am in love with your site. I got this extremely fast and everything was beautiful. I have already passed this site on to friends with high recommendations. I will be back for more! Thank you!

Reply：Date:2009-03-18 00:18

Hi! Thanks a lot for your kindly comments and recommendations, we are so glad to see that you are satisfied with our items.

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